Exchange & Refund

We try our best to provide the best products and services to you, we hope to seek your understanding if you do happen to get a faulty or wrong order.

▹ Wrong / Faulty Signage Delivered
⟩ We're so sorry to hear that this happened. As all your pieces are customized, errors may happen even though we strive to be accurate with your order.

Should you receive an incorrect or defective product, please contact us on the day of delivery with your order number and an image of the defective or incorrect product(s). Our team will assist you with the exchange/refund process.

▹ Wrong Order Placed / Wrong Details Provided
⟩ Should you realize that you have placed the wrong order or provided us with the wrong details, please contact us here as soon as possible so we are able to amend your order. In the event that our team has proceeded with production, we will not be able to make any amendments.

*In any event that you need any help with your order, please reach out to our team here and we will assist you better from there. Thank you! :)